Tour Maker FAQs

TOUR MAKER 2019 FAQS

LOCATION MAPS

To be confirmed.

FLAG & WHISTLE FILMS

Overview of Flag and Whistle Marshal Role

Guidance when standing on a central traffic island

Example of directing the riders either left or right on a traffic island

Example of directing the riders down the correct road when approaching a junction

Example of directing the riders both sides of a traffic island

THE TOUR MAKERS HANDBOOK

Click here to download the handbook

MEETING TIMES

Click here to view meeting times at each race location.

WHY DO TOUR MAKERS NEED TO BE 18 YEARS OR OVER?

Tour Makers need to be 18 years or over on the date of the application. This is a requirement of the Public Liability Insurance needed to hold the event.

WILL I BE A TOUR MAKER ON MORE THAN ONE STAGE?

If you select that you are happy to work on more than one date, we will allocate you as many stages as you wish. 

I WAS A TOUR MAKER LAST YEAR DO I STILL NEED TO ATTEND THE TRAINING?

Yes, everyone must attend a 2019 training session to qualify as a 2019 Tour Maker. We have condensed the training to half a day to reflect the number of people that have volunteered on previous years. If you physically cannot attend please email tourmakers@yorkshire.com 

I CAN NO LONGER ATTEND TRAINING, WHO SHOULD I CONTACT?

Email tourmakers@yorkshire.com   

HOW HAS MY LOCATION BEEN CHOSEN?

 We have located the majority of Tour Makers at a logical and hopefully convenient place - as close to their home or transport links as possible but also factoring in the days you said you could do, and the three preferred locations you selected. We are unable to accommodate individual requests for location changes however if you are simply not able to be at your allocated race location please let us know at tourmakers@yorkshire.com 

WHAT WILL MY ROLE BE?

The majority of tour makers will perform a spectator engagement role. We will also be selecting Team Supervisors and Flag & Whistle Marshals on the training days.

Role

Description

Location

Spectator Engagement

Be the eyes and ears of the event, engaging with spectators along the race route, providing information about the event and helping to keep spectators safe.

In key locations along the route. This may include start and finish towns and those areas that may attract greater crowds.

Flag & Whistle Marshal

Ensure the safety of the riders by physically indicating hazards and fixed obstacles directly to the riders. For this race specific role, you will receive training on the technical aspects of the role.

Various points along the whole of the route.

Team Supervisors

Tour Makers will be based together in small groups at key points along the route. Team supervisors are responsible for the group within a specific area, ensuring they are spread evenly across their allocated area and have all the local information they need. 

In key locations along the route. This may include start and finish towns and those areas that may attract greater crowds.

Race Direction Volunteers In position on technical sections of the race route to assist riders with the race direction.  Various points along the whole of the route.

HOW WILL ROLES BE ALLOCATED?

The majority of Tour Makers will perform a spectator engagement role. Team Supervisors (and Deputies) and Flag & Whistle Marshals will be selected based on previous experience specified in the Tour de Yorkshire Rosterfy registration form and also knowledge of the Tour Maker race location. We are unfortunately UNABLE to respond to individual role requests.

WHAT WILL BE EXPECTED OF ME ON THE DAY?

Tour Makers are very important to the success of the event. To ensure a great spectator experience we would ask that you agree to the standards below:

  • Be a great ambassador, promoting diversity and inclusion at the event
  • Be friendly and respectful to riders, officials, members of the public and your fellow volunteers
  • Show respect to all individuals and treat everyone equally, regardless of age, ethnicity, gender, sexual orientation, religion or disability
  • Be aware of your use of language to ensure that you don’t cause offence
  • Follow the instructions and guidelines given by your supervisor
  • Don’t be under the influence of alcohol or drugs
  • We ask that Tour Makers don’t smoke whilst wearing the Tour Maker uniform
  • Have fun and enjoy the event!

DO I NEED SPECIFIC LOCAL KNOWLEDGE?

Local knowledge of the areas around the route would be useful but is not essential. Where possible we will be working with local authorities to ensure that tour makers are provided with additional local information that may be necessary for the day.  For further route information please go to letouryorkshire.com

WHEN AND WHERE ARE THE TRAINING WEEKENDS?

The training you selected in the survey is the training date you will attend. The dates and locations are:

Saturday 30th March at Carr Gate, Wakefield

Saturday 6th  April at Carr Gate, Wakefield

Sunday 7th April at Camp Hill Estate, Bedale 

Saturday 13th April at Bridlington Spa

*EXACT TIMINGS WILL BE CONFIRMED IN EARLY 2019*. However you can expect your day to follow this:

- Registration is from 12.30pm,

- Training will take place from approximately 1.00pm-4.00pm.

- Please do not arrive before 12pm as we will not be able to guarantee access to the venues.

HOW WILL I GET THERE?

Venue addresses:

West Yorkshire Police Learning and Development Centre

Bishopgarth House

Carr Gate

Wakefield

WF2 0QD 

Bridlington Spa

South Marine Drive

Bridlington

YO15 3JH

Camp Hill Estate

Kirklington

Bedale  

DL8 2LS

WHERE CAN I PARK? 

West Yorkshire Police Learning and Development Centre, Carr Gate

On-site parking available.

Bridlington Spa

Street parking available near the venue.

Camp Hill Estate  

On-site parking available.

DO I NEED TO BRING ANYTHING WITH ME?

 - If attending Carr Gate - you MUST bring photo ID (passport or driving license). These will be checked upon entry to the building.

 - Pen and paper

WILL LUNCH BE PROVIDED?

No, however tea/coffee/water and biscuits will be provided on arrival.

WILL UNIFORMS BE PROVIDED?

Yes, these will be provided at training.

I AM DISABLED, WILL YOU MAKE SURE MY ROLE IS SUITABLE?

Yes, absolutely. Let us know your requirements and we’ll ensure the role you are assigned is suitable.

I’VE COMPLETED THE ONLINE FORM BUT REALISED I MADE AN ERROR, CAN I CHANGE THIS?

Yes, you can amend your online profile via Rosterfy on your personal portal page. If you want to email any queries on this to us, please email tourmakers@yorkshire.com

If you have any further questions then please email tourmakers@yorkshire.com Please note this email address is checked regularly however due to the volume of enquiries it may take up to ten days for us to respond to your email. 

PLEASE NOTE: Emailing us is the best way to ensure a response to your query. The Tour Maker team are not always in the office and without access to the database, we cannot complete requests over the phone. Emailing us ensures we have a log of your requirement to refer to.

HOW MANY SPECTATORS ARE EXPECTED?

We saw over 2.6 million people come out to watch the race in 2018. We hope it will be more this year.

WHAT IS MY RACE LOCATION?

Your race location will be confirmed by the end of February.

WHERE CAN I GET MY FLAG AND WHISTLE FROM?

These will be handed out at training.

WHO WILL BE MY SUPERVISOR?

Supervisors will be allocated at the training sessions. Supervisors will receive details of all Tour Makers in their team at the beginning of April. Your Supervisor/Deputy Supervisor will then make contact with the team.

WHY DO I NEED TO SHARE MY INFORMATION WITH THEM?

So that they can contact you prior to race day.

I NEED TO CHANGE MY RACE LOCATION

Email tourmakers@yorkshire.com - this is the fastest way to get a response. 

I CAN NO LONGER ATTEND THE RACE, WHO SHOULD I CONTACT?

Please email/text your Supervisor and Deputy Supervisor.

HOW LONG IS MY SHIFT?

We will let you know your shift for the day as soon as the route times are announced. Your check-in time could be quite early in the morning, as you will need to be in position well before the race goes by. The majority of shifts will last approximately 3-4 hours long, on the days of the women's race however (Friday and Saturday) you may be required to undertake a Tour Maker shift lasting 8-9 hours.

WILL I BE PAID?

No, we’re afraid not. You will need to cover all expenses.

WHERE IS MY MEETING POINT?

Meeting points are being confirmed and will be shared in mid-April.

WHAT ARE THE TRAVEL ARRANGEMENTS FOR TOUR MAKERS?

You will be responsible for getting to your check in location and for your own travel expenses. Please check travel arrangements well in advance, as there may be disruption to public transport services and roads along the route.

WHAT ARE THE TIMINGS FOR THE RACE?

Keep checking the Tour de Yorkshire website for updated information on race timings.

WHAT ROAD CLOSURES ARE IN PLACE?

Details of road closures will be shared on letour.yorkshire.com once confirmed. Details will also be on the local authority websites. Please note most road closures will be rolling closures and only in place 30-45 minutes before the peloton arrives. This won’t affect Tour Makers as meeting times are 3 hours prior to the race passing.

WILL REFRESHMENTS BE PROVIDED?

Some meeting points may provide you with tea and coffee, or facilities to make your own food and drink. Please bring any snacks you require and plenty of water for the shift.

WHAT DO I DO IN THE EVENT OF AN EMERGENCY? 

Details of emergency procedures will be discussed at training. Police Officers and medical staff will be present in most locations.

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